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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Mathis

Andrew Mathis

September 23, 2024

5  out of  5
rating by Andrew Mathis
"Hands-down, one of the best insurance companies I’ve ever worked with Trish and her people are amazing. I never have to worry about a thing. They’re always on top of it. I appreciate them 100%."
We responded:
"Thank you Andrew. We all appreciate you as well and like good neighbor we are here for you!!"
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Kevin Lingg

April 16, 2024

1  out of  5
rating by Kevin Lingg
"I was in a accident of no fault of mine. State Farm is doing the minimal amount to help me. Like a good neighbor?"
We responded:
"Kevin thank you for your feedback. I am sorry you were hit by someone with only $5,000 property damage. It is fortunate you have State Farm to assist you with costs for additional damages and reimburse your deductible. My team and I have done our best to work with you on this challenging situation. "
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Kaitlin White

December 6, 2023

5  out of  5
rating by Kaitlin White
"I was with my last SF agent for 13 years, then moved to PA from MD. I originally worked with a different agent after moving and…eek. I won’t name them, but the constant pushes from their office to try and sell additional services frustrated me. The kicker was when that previous agency accidentally applied someone else’s payment to my account. Not thinking anything of my reduced bill that month (it happens with insurance as changes are made!), I paid my premium on time as I have for over a decade. I then was called about a week later and informed that actually, my policy still had an open balance due to their error, but no worries, just pay it next month! And then I got a notification via mail and a rather unpolite email a week later threatening to terminate my policy for non-payment. Are you for real? After more than a decade of loyal patronage to the company, and due to your error, and not mine?!? I was so frustrated. I could not have better things to say about Trish and her office. She is such a warm and genuinely kind and friendly person and the level of service she delivers is way beyond the norm. I couldn’t recommend her more highly, and I am SO thrilled to have switched to a fantastic agent. After a minor fender bender that totaled my high mileage vehicle, her team had me taken care of immediately for coverage on my claim, and upon purchasing a new car, I had updated cards within an hour of my call in. If you don’t use Trish with State Farm, you should! You won’t find a better agent in the York area than her."
We responded:
"Thank you Kaitlin we will always be here for you !!"
Profile photo of Eric Eschbach

Eric Eschbach

June 19, 2023

5  out of  5
rating by Eric Eschbach
"I have been with Trish Howser-State Farm for almost 20 years and they are always very responsive and helpful. Kim and the entire team are awesome!"
We responded:
"Thank you Eric. We have been blessed to have you as a customer and your family. Watching your children grow into such wonderful adults has been an honor for our office. "
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Timothy S

June 10, 2023

5  out of  5
rating by Timothy S
"Great agent! Always makes sure you get the coverage you need!"
We responded:
"Thank you Tim. Please keep in touch and anytime you want to come in to go over your insurance to make sure you understand what you have we always enjoy seeing you. "
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Dawn McCoury

January 28, 2023

5  out of  5
rating by Dawn McCoury
"Customer oriented. Kim is very helpful. Their help recently saved me $1,000 a month."
We responded:
"Thank you Dawn, Kim as well as everyone in the office are happy to help."
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Jake Schaffer

January 26, 2023

5  out of  5
rating by Jake Schaffer
"This isn't just a regular insurance agency. They actually care. When I called them when I needed them at 2 in the morning....they were there. I won't go anywhere else."
We responded:
"Thank you, Jake we have, 24-hour service to make your life easier."
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joey welsh

November 20, 2022

5  out of  5
rating by joey welsh
"Great communication with years of experienced people."
We responded:
"Thank you Joey we are here for you !"
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Geri Jordan

June 10, 2022

5  out of  5
rating by Geri Jordan
"Since living in PA for the past 13 years my go to place for Renters/Auto insurance has been State Farm. Moving & transferring from state to state in the past I've always stayed with State Farm. I like the professional Customer Service and honest concerns in regards to my needs I receive when I visit in the office or call over the phone. Thank you Trish Howser."
We responded:
"Thank you Geri. We always want to make sure we are here for you and offer great service. We are grateful to have you as a State Farm policyholder ‼️"
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Lori Leiphart

May 20, 2022

5  out of  5
rating by Lori Leiphart
"Friendliest staff Trish is the best agent for car, renters insurance and so much more. If you need information just ask them, they are willing to help. Highly recommend"
We responded:
"Lori thank you and we always strive to be there for you."
Profile photo of Alan

Alan

February 14, 2022

5  out of  5
rating by Alan
"I just wanted to say that the quality of service I have received from state farm has been exceptional! I have been with State Farm ever since receiving my learners permit and I can honestly say I never want to change my insurance carrier. Trish Howser has been amazing to work with over the years! Also, the Drive Safe and Save program is such an added benefit! Since starting the program, my monthly premium has dropped about $30! That’s even more reason to continue with the wonderful service and dedication of this insurance company! Like a good neighbor, State Farm is there…and always has been for me :-)"
We responded:
"Alan thank you for the review. You have always been a pleasure to help and have as a customer here at STATE FARM. We are always here for you and so happy about your savings !!"
Profile photo of Elle Haubert

Elle Haubert

February 10, 2022

1  out of  5
rating by Elle Haubert
"I've been trying to resolve some damage to my bumper and they have yet to be able to answer a single question for me without transferring me the claims department of State Farm in general, where I wait for at least two hours to get a call back. Truly don't know what I'm paying them for."
We responded:
"Elle I am sorry you had that experience with claims. Please let us know and we will call claims for you and have them call you back. We are not claim reps and that is their expertise so we need to consult them on claims issues."
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Elizabeth Rudisill

November 21, 2021

5  out of  5
rating by Elizabeth Rudisill
"Their experience is best enough to keep them for years for my protection"
We responded:
"Thank you for kind words and we will do our best to help you manage the risks of everyday life !!"
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philip slaugh

November 8, 2021

5  out of  5
rating by philip slaugh
"I can't say enough great things about Trish and her team, especially Hannah Druck. I recently ran into an issue with my vehicle registration and Penndot. I received a notice in the mail about my registration being suspended for 90 days from an insurance lapse. I was extremely panicked, because it was the first I had heard about it, and it seemed like it was too late. Especially after not being able to get through to anyone at Penndot. Hannah Druck went above and beyond to help me get the situation sorted out. I was extremely grateful for her immediate response, to an online inquiry, after basically being told from Penndot to call back later. She saw the process through entirely, and followed up with me a few times to see how it was going. I, without a doubt, would not have been able to resolve it without her. If customer service is important to you in your decision for any type of insurance, Hannah and Trish's team will take care of you. I would send anybody that I care about even a little bit to Hannah and Trish!"
We responded:
"Thank you Philip. We are fortunate to have a great policyholder like you. Our goal is to help to the best of our abilities."
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Thomas Bain

September 25, 2021

5  out of  5
rating by Thomas Bain
"Very good people great insurance company"
We responded:
"Thank you and we are here for you."
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Vonnie Monroe

August 10, 2021

5  out of  5
rating by Vonnie Monroe
"I was a member of another insurance that was readily available when I was just a potential member. Since becoming a member the readiness has become less and less. When I call State Farm, I was pleasantly surprised, as well as, pleased that someone answered the phone each time I called!😀 Adrienne was consistant, pleasant and caring. She and all that I've spoken to caused me great relief. Not only do I feel like a member, but also and as if I was part of a family."
We responded:
"Vonnie thank you for your kind words and we all work as a team to make it happen for you !!"
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Latoya Johnson

January 19, 2021

5  out of  5
rating by Latoya Johnson
"Super friendly staff, great prices and prompt response."
We responded:
"Thank you our office always wants you to have a great experience."
Profile photo of Carey Myers

Carey Myers

December 20, 2020

5  out of  5
rating by Carey Myers
"Have never had a bad experience with these folks always helpful and polite."
We responded:
"Thank you Carey for your kind words and we are always her for you !!"
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Mildred Foehlinger

November 24, 2020

5  out of  5
rating by Mildred Foehlinger
"Always great customer service, trish and her team make their clients feel like family."
We responded:
"Thank you Mildred !"
Profile photo of Aaron DeJesus

Aaron DeJesus

October 30, 2020

5  out of  5
rating by Aaron DeJesus
"New to State Farm, but so far they've be very helpful and friendly!"
We responded:
"Thank you and we will continue to be here for you."
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pat mullins

October 16, 2020

5  out of  5
rating by pat mullins
"Everyone is always helpful and friendly when you call!"
We responded:
"Thank you Pat and we always enjoy when you call in to us."
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Douglas Druck

August 26, 2020

5  out of  5
rating by Douglas Druck
"Very helpful with all of my questions and needs."
We responded:
"Thank you Doug and we will continue that level of service."
Profile photo of PANDAMAN AKA Stephano Christophero

PANDAMAN AKA Stephano Christophero

June 28, 2020

5  out of  5
rating by PANDAMAN AKA Stephano Christophero
"Been with SF for 50 years now. And there really is something to that commercial b/c State Farm Is INDEED There! And Trish Howser has been more than an agent. She has been Family! And has not only, Never let me down but, she has always gone that Extra Mile to make sure all is good! And, it's not only just her. She hires Awesome Help who are the same!!! Can't say enough about how Great, Dependable And Awesome SF Is!!"
We responded:
"Thank you for your kind words and will always be a good neighbor !!"
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Teisha Murray

January 27, 2020

5  out of  5
rating by Teisha Murray
"Things are done right away. And Trish is one of a kind Super."
We responded:
"Thank you Teisha and we will continue to be there for you."
Profile photo of Garry Gladfelter Sr

Garry Gladfelter Sr

September 17, 2019

5  out of  5
rating by Garry Gladfelter Sr
"Very helpful and nice to work with!"
We responded:
"Garry thank you and we will always work to provide you the best service."